New dialing procedure for customers with AR area code 870

 In General

According to the Arkansas Public Service Commission, the geographic region currently served by the 870-area code is projected to exhaust its number supply during Q1 2025. To ensure a continuing supply of telephone numbers, the APSC has approved 327 as a new area code for this region.

Beginning January 19, 2024, all local calls made within the Arkansas 870 area code must be placed using 10 digits (area code + the 7-digit telephone number). On and after this date, local calls placed using just 7 digits will not be completed. To call any of FNBC’s Arkansas offices, you will need to dial 870 before our local number.

NEXT Powered by NAEC recently released a list of key facts for consumers to know:

  • Your current telephone number, including current area code, will not change.
  • If you seek new phone service on and after February 20, 2024, you may be assigned a phone number with the 327-area code.
  • You will need to dial the area code + telephone number for all local calls, including calls within the same area code.
  • You will continue to dial 1 + area code + telephone number for all long-distance calls.
  • What is a local call now will remain a local call.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • You can still dial just three digits to reach 911 and 988. You can also dial three digits to reach 211, 311, 511, and 811, where available.

They also encouraged verifying all services, automatic dialing equipment, applications, software, or other types of equipment are reprogrammed to dial 10 digits. Examples include life-safety systems, fax machines, Internet dial-up numbers, gates, ankle monitors, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions.

For reference, the 870-area code covers the northern, eastern, and southern portions of Arkansas. Communities served include, but are not limited to, El Dorado, Mountain Home, Jonesboro, Pine Bluff, Monticello and Magnolia.

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