Enhanced Check Fraud Protection: What You Need to Know
At FNBC, protecting our customers from fraud is one of our highest priorities. That’s why we’ve partnered with a new fraud prevention vendor to strengthen our defenses against check fraud. This partnership provides advanced technology and nationwide data-sharing tools to help us detect threats faster and reduce fraud losses for our customers.
What’s changing?
As part of this enhanced protection, FNBC may contact you to confirm checks you’ve issued. These alerts could come as a text message from 870-251-8808 or phone call and are designed to verify transactions quickly and prevent fraudulent activity.
Important reminders:
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FNBC will never ask for your personal information. We will not request your passwords, full account numbers, or other sensitive data during these calls or texts.
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If you receive an alert, review the information carefully and respond promptly to help us confirm the transaction.
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If you are ever unsure about a communication, contact us directly at 870-994-2311.
How this benefits you
This new system analyzes 24 check attributes, shares fraud data with a nationwide network of financial institutions, and provides actionable insights to help FNBC stay ahead of emerging threats. It’s another way we’re working to protect your account—because your security matters to us.
